Shift Leader - Fast-Casual Dining & Team Coaching

Firehouse Subs; Ogeechee (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

Firehouse Subs is seeking a Part‑Time Shift Leader to support store operations and lead a team during scheduled shifts. You will oversee food preparation, service, and customer experiences while ensuring adherence to safety and security guidelines.

You will train and guide staff, manage shifts, and assist with scheduling, ordering, and inventory control. Flexibility to work evenings, weekends, and holidays is required, with a focus on delivering top‑notch service.

Qualifications

• Proven experience in food service management or supervising roles.
• Strong knowledge of food preparation, cooking techniques, and kitchen management.
• Familiarity with POS systems such as TOAST, Aloha POS or Micros POS for accurate cash handling.
• Excellent leadership skills with the ability to train staff, manage shifts, and promote teamwork.
• Background in food safety regulations and inventory control practices.

Responsibilities

• Oversee daily restaurant operations during your shift, ensuring efficient food preparation, timely service, and excellent customer experiences.
• Lead and motivate team members by providing guidance, training, and support to uphold service standards.
• Manage cash handling procedures and operate POS systems such as TOAST.
• Control inventory levels by monitoring stock, assisting with ordering, and minimizing waste to keep costs in check.
• Ensure food safety and sanitation standards are consistently met through proper food handling and cleanliness practices.
• Assist in staff scheduling, interviewing potential team members, and conducting ongoing training & development initiatives.
• Handle customer inquiries or concerns promptly to maintain high satisfaction levels and foster positive relationships.
• Foster an environment of teamwork
• Adhere to all food, safety and security guidelines
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations

Skills

Food service management

Leadership

Staff training

Shift management

Food safety

Education

Food safety regulations

Tools

TOAST

Aloha POS

Micros POS

Job description

Firehouse Subs is seeking a Part‑Time Shift Leader to support store operations and lead a team during scheduled shifts. You will oversee food preparation, service, and customer experiences while ensuring adherence to safety and security guidelines.

You will train and guide staff, manage shifts, and assist with scheduling, ordering, and inventory control. Flexibility to work evenings, weekends, and holidays is required, with a focus on delivering top‑notch service.