Shift Leader: Elevate Team Performance & Guest Experience

Pizza Hut, Inc.; Alexandria (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Pizza Hut, Inc. is seeking a Shift Leader to report to the Restaurant General Manager. You will lead the team during shifts, train staff to uphold Pizza Hut standards, and address customer concerns with BLAST and a service-first mindset.

You will own the shift operations, ensure inventory accuracy, and enforce safety, health, and brand guidelines while promoting a positive restaurant culture and membable team experience.

Qualifications

• ServSafe Certified.
• MSM courses 4-5.
• Proficient with Microsoft Office.

Responsibilities

• Oversee restaurant and team during shifts.
• Train team to Pizza Hut standards.
• Resolve customer complaints using BLAST.
• Ensure brand standards and health regulations are met.
• Manage inventory and food orders.
• Maintain safety and cleanliness on the floor.

Skills

Customer service excellence

Team leadership

Training & coaching

Effective communication

Problem solving

Tools

Hutlink

Learning Zone

Pizzapedia

Microsoft Office

Job description

Pizza Hut, Inc. is seeking a Shift Leader to report to the Restaurant General Manager. You will lead the team during shifts, train staff to uphold Pizza Hut standards, and address customer concerns with BLAST and a service-first mindset.

You will own the shift operations, ensure inventory accuracy, and enforce safety, health, and brand guidelines while promoting a positive restaurant culture and membable team experience.