Shift Leader: Elevate Service & Team Performance

Taco Cabana; Plano (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Taco Cabana in Plano, TX is seeking a Shift Leader to support the management team in achieving restaurant goals and delivering excellent guest service. You will supervise hourly team members on your shift, train staff, and assist with safety and quality standards in a fast-paced environment.

Ideal candidates have at least 6 months of restaurant experience, strong customer service and communication skills, and the ability to operate the register and perform basic math.

Qualifications

• Minimum 6 months of restaurant experience.
• Excellent customer service and communication skills.
• Ability to read instructions and order details on screen/receipts.
• Ability to operate a cash register and perform basic math.
• High school diploma or GED required.
• Shift/Team Leader training and certification must be completed.

Responsibilities

• Directs and supervises restaurant hourly team members on the assigned shift.
• Assists in planning and supervising task completion while maintaining safety and sanitation.
• Trains hourly staff using company-training tools.
• Maintains equipment and notifies needed repairs to the General Manager.
• Performs store administrative tasks and handles guest complaints.
• Attends meetings and stays current with certifications.

Skills

Customer service

Communication

Reading instructions

Cash handling

Math skills

Team leadership

Education

High school diploma or GED

Shift/Team Leader training

Tools

POS system

Calculator

Job description

Taco Cabana in Plano, TX is seeking a Shift Leader to support the management team in achieving restaurant goals and delivering excellent guest service. You will supervise hourly team members on your shift, train staff, and assist with safety and quality standards in a fast-paced environment.

Ideal candidates have at least 6 months of restaurant experience, strong customer service and communication skills, and the ability to operate the register and perform basic math.