Shift Lead: Elevate Guest Experience & Team Growth

Ontario Trillium Foundation; Marlboro (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

The Dunkin' Franchisee is seeking a proactive Shift Leader to coach Crew Members throughout each shift, ensuring clean execution of brand standards and creating a friendly guest experience. You will set goals, assign tasks, motivate the team, celebrate successes, and provide timely feedback to drive performance and guest satisfaction at the store in Marlboro, NY.

This role offers opportunities for growth within the company for those who work hard and demonstrate leadership in a fast-paced

Qualifications

• Experience coaching or supervising a team in a fast-paced retail or food-service setting.
• Strong communication and feedback skills to motivate staff and deliver excellent guest service.

Responsibilities

• Coach Crew Members throughout their shift to execute brand standards and deliver friendly guest experiences.
• Set goals, provide job assignments, and motivate others while giving timely feedback.

Job description

The Dunkin' Franchisee is seeking a proactive Shift Leader to coach Crew Members throughout each shift, ensuring clean execution of brand standards and creating a friendly guest experience. You will set goals, assign tasks, motivate the team, celebrate successes, and provide timely feedback to drive performance and guest satisfaction at the store in Marlboro, NY.

This role offers opportunities for growth within the company for those who work hard and demonstrate leadership in a fast-paced