Shift Leader: Elevate Quality, Service & Profit

Papa Johns; Pensacola (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Papa Johns is looking for a Shift Leader in Pensacola, Florida, to supervise restaurant operations, ensuring high-quality products and excellent customer service. The candidate should have a high school diploma or equivalent and preferred prior shift lead experience in a restaurant. Responsibilities include ensuring shift coverage, maintaining performance standards, and contributing to profit goals. Must be flexible with scheduling, including nights and weekends, and be able to manage inventory efficiently.

Qualifications

• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours generally required), scheduled or unscheduled.
• Ability to successfully perform the job duties of all positions in the restaurant.

Responsibilities

• Supervises shifts and/or work areas to ensure high quality products and customer service.
• Ensures adequate shift coverage and provides immediate feedback to correct problems.
• Contributes to profit goals by accurately utilizing the FOCUS System.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv‑Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Job description

Papa Johns is looking for a Shift Leader in Pensacola, Florida, to supervise restaurant operations, ensuring high-quality products and excellent customer service. The candidate should have a high school diploma or equivalent and preferred prior shift lead experience in a restaurant. Responsibilities include ensuring shift coverage, maintaining performance standards, and contributing to profit goals. Must be flexible with scheduling, including nights and weekends, and be able to manage inventory efficiently.