Shift Leader: Elevate Pizza Kitchen & Service

Papa John's International; Covington (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa Johns is hiring a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while maintaining restaurant profitability. The role involves enforcing company policies, safety standards, and efficient operations.

Ideal candidates will have prior restaurant shift lead experience, be at least 18, and able to work nights, weekends, and extended hours. Serv-Safe certification is a plus, with a strong focus on teamwork and continuous improvement.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Able to work long hours including nights, weekends, and emergencies.
• Ability to perform the job duties of all positions in the restaurant.

Responsibilities

• Supervise shifts and work areas to ensure high quality products and customer service.
• Ensure compliance with company policies, procedures, safety and labor standards.
• Maintain product quality, customer service, and performance goals (e.g., MCE readiness, cost control).
• Contribute to profitability by managing costs and assisting in inventory control.
• Provide immediate feedback and correct problems as they arise; support a positive team environment.

Skills

Shift supervision

Customer service

Food safety

Teamwork

Cash handling

Education

High School diploma or GED

Serv-Safe certification

Job description

Papa Johns is hiring a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while maintaining restaurant profitability. The role involves enforcing company policies, safety standards, and efficient operations.

Ideal candidates will have prior restaurant shift lead experience, be at least 18, and able to work nights, weekends, and extended hours. Serv-Safe certification is a plus, with a strong focus on teamwork and continuous improvement.