Shift Leader: Elevate Service & Team Performance

OE; City of Oswego (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

401K Savings

Paid Time Off

Free/discounted food and beverage items

Comprehensive health coverage

Job summary

The Wolak Group is hiring a Shift Leader to join their Dunkin' franchise in Oswego, NY. Responsibilities include leading the team to provide outstanding guest service, training staff, and ensuring a quality food and beverage experience. This role offers competitive pay ranging from $16.25 - $19.00/hr plus tips, comprehensive health benefits, opportunities for career development, and tuition reimbursement. Join a growing team dedicated to excellence and customer satisfaction.

Qualifications

• Strong operational focus to deliver exceptional guest service.
• Experience in training staff and completing duties effectively.
• Ability to maintain a quality food/drink service.

Responsibilities

• Lead the team to deliver exceptional guest service.
• Train and coach new and existing employees.
• Ensure quality food/drinks and safe service.

Skills

Operational excellence

Team leadership

Customer service

Training and coaching

Job description

The Wolak Group is hiring a Shift Leader to join their Dunkin' franchise in Oswego, NY. Responsibilities include leading the team to provide outstanding guest service, training staff, and ensuring a quality food and beverage experience. This role offers competitive pay ranging from $16.25 - $19.00/hr plus tips, comprehensive health benefits, opportunities for career development, and tuition reimbursement. Join a growing team dedicated to excellence and customer satisfaction.