Shift Leader: Elevate Guest Experience & Team Performance

Sonic | Texas; La Marque (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career progression

Job summary

Sonic | Texas in La Marque, TX seeks a Shift Leader to manage daily shift operations, guest experience, and sales performance while upholding brand standards.

Lead the team on shifts, train staff, ensure food safety, handle guest concerns, oversee opening and closing duties, and promote in-store promotions to drive performance.

You will count cash, monitor labor costs, and collaborate with the Owner to adapt to busy periods.

Qualifications

• Experience leading restaurant shifts or teams.
• Ability to train and coach team members.
• Knowledge of food safety and store policies.

Responsibilities

• Lead team members on shifts and assign tasks.
• Ensure guest service is exceptional and respond to feedback.
• Resolve guest complaints and issues.
• Maintain product quality standards on the line.
• Control labor costs and cash handling on the shift.
• Support opening/closing duties and safety procedures.

Skills

Shift leadership

Guest service

Team supervision

Training

Job description

Sonic | Texas in La Marque, TX seeks a Shift Leader to manage daily shift operations, guest experience, and sales performance while upholding brand standards.

Lead the team on shifts, train staff, ensure food safety, handle guest concerns, oversee opening and closing duties, and promote in-store promotions to drive performance.

You will count cash, monitor labor costs, and collaborate with the Owner to adapt to busy periods.