Assistant Manager — Lead Guest Experience & Ops

Sonic | Texas; Meadows Place (TX); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career progression

And many more

Job summary

Sonic | Texas is hiring an Assistant Manager to lead our team and deliver exceptional guest experiences in a fast-paced environment. You will oversee restaurant operations and manage financial responsibilities while maintaining quality and service standards.

You will recruit and train a diverse team, schedule staff, ensure cleanliness and food safety, and support the General Manager in reaching sales goals. A hands-on, can-do attitude is essential.

Qualifications

• Demonstrate a passion for guest service and creating exceptional guest experiences.
• Pride yourself on building relationships with guests and your team.
• Have strong operational experience.
• Enjoy leading a diverse team in a fast-paced environment.
• Are able to engage others and develop high performance within your team.
• Are committed to maintaining high standards of cleanliness and food safety.
• Have a cheerful outlook and an outstanding work ethic.

Responsibilities

• Provide high-quality guest service by answering questions about the menu and offering recommendations.
• Address guest service complaints promptly and professionally, turning negative situations into positives.
• Manage the shift by ensuring the team has tools needed to succeed and operations run smoothly.
• Schedule staff, forecast inventory needs, and maintain equipment to support operations.
• Ensure compliance with restaurant, brand, and franchisee policies while supporting sales goals.
• Assist the team during busy periods, including service, food preparation and day-to-day operations.

Skills

Guest service

Team leadership

Operations management

Food safety

Communication

Problem solving

Job description

Sonic | Texas is hiring an Assistant Manager to lead our team and deliver exceptional guest experiences in a fast-paced environment. You will oversee restaurant operations and manage financial responsibilities while maintaining quality and service standards.

You will recruit and train a diverse team, schedule staff, ensure cleanliness and food safety, and support the General Manager in reaching sales goals. A hands-on, can-do attitude is essential.