Shift Leader: Elevate Guest Experience & Team Performance

Anchor Point Management Group; Burlington (IA); On-site; USD 20,664 - 28,929; Full time

Job summary

Anchor Point Management Group is hiring for a Shift Leader position at Buffalo Wild Wings in Burlington, IA. The role involves ensuring exceptional guest experiences by leading the team, managing shift activities, and maintaining food quality and safety standards.

The ideal candidate will have strong leadership skills, excellent communication abilities, and relevant certifications. This position offers a dynamic work environment with various responsibilities during peak periods.

Qualifications

• Must be reliable and dependable by adhering to a schedule.
• Knowledgeable about current marketing initiatives.
• Ability to resolve Guest issues effectively.

Responsibilities

• Ensure that 100% of table visits are performed.
• Lead and coach Team Member performance.
• Monitor food quality, labor, and safety throughout the shift.

Skills

Leadership and facilitation abilities

Superior verbal communication skills

Knowledge of sanitation and food safety

Conflict-management and analytical skills

Education

Shift Leader certification

21 years of age

Job description

Anchor Point Management Group is hiring for a Shift Leader position at Buffalo Wild Wings in Burlington, IA. The role involves ensuring exceptional guest experiences by leading the team, managing shift activities, and maintaining food quality and safety standards.

The ideal candidate will have strong leadership skills, excellent communication abilities, and relevant certifications. This position offers a dynamic work environment with various responsibilities during peak periods.