Shift Lead: Elevate Guest Experience & Team Coaching

Liverpool; Village of Liverpool (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Tuition Reimbursement

Career Development

Comprehensive Health Coverage

401K Savings

Paid Time Off

Free/Discounted Food

Job summary

A Dunkin’ Franchise in Liverpool, NY is seeking a Shift Lead to join their team. The individual will support operational excellence and provide exceptional guest service. Responsibilities include training staff and ensuring high-quality service delivery. This role offers competitive pay, flexible hours, and growth opportunities within a rapidly growing franchise. Join us to be a part of a dynamic team focused on delivering America's favorite coffee and snacks.

Qualifications

• Experience in a fast-paced service environment.
• Strong communication and interpersonal skills.
• Ability to train and mentor team members.

Responsibilities

• Support operational excellence and lead team services.
• Train new and existing team members.
• Ensure quality food and drinks service to guests.

Skills

Guest Service

Team Leadership

Training and Coaching

Job description

A Dunkin’ Franchise in Liverpool, NY is seeking a Shift Lead to join their team. The individual will support operational excellence and provide exceptional guest service. Responsibilities include training staff and ensuring high-quality service delivery. This role offers competitive pay, flexible hours, and growth opportunities within a rapidly growing franchise. Join us to be a part of a dynamic team focused on delivering America's favorite coffee and snacks.