Guest Experience Shift Leader - Flexible Hours & Growth

Dunkin’ @ The Wolak Group - Coffeen; City of Watertown (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay & Tips

Flexible Hours

Tuition reimbursement

Career development

Ongoing training

Health, dental, and vision coverage

401K Savings

Paid Time Off

Free/discounted food & beverage

Job summary

The Wolak Group, Dunkin’ Donuts franchisee, is seeking a Shift Leader in Watertown, NY to lead a fast-paced team. You will supervise daily operations, coach staff, and ensure consistent guest experience while maintaining quality standards.

We offer competitive pay, flexible hours, tuition reimbursement, career development, ongoing training, health/dental/vision coverage, 401K, PTO, and perks like free or discounted food and beverages. Join The Wolak Group and help drive guest satisfaction.

Responsibilities

• Lead the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

Job description

The Wolak Group, Dunkin’ Donuts franchisee, is seeking a Shift Leader in Watertown, NY to lead a fast-paced team. You will supervise daily operations, coach staff, and ensure consistent guest experience while maintaining quality standards.

We offer competitive pay, flexible hours, tuition reimbursement, career development, ongoing training, health/dental/vision coverage, 401K, PTO, and perks like free or discounted food and beverages. Join The Wolak Group and help drive guest satisfaction.