Shift Leader: Elevate Guest Experience & Growth

Nothing Bundt Cakes; Murfreesboro (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Employee discounts

Job summary

Nothing Bundt Cakes in Murfreesboro, TN is seeking a Shift Leader to work with the Assistant Manager and team to ensure exceptional guest experiences, bakery quality, and smooth daily operations.

The role focuses on developing team performance, driving sales, and maintaining NbC standards. You will help coach staff, improve productivity, and support promotion opportunities within the growing brand.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
• Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Responsibilities

• Lead alongside management to create high-quality cakes and a warm guest experience.
• Drive sales and profitability through day-to-day bakery operations.
• Coach and direct team members to meet productivity goals.
• Ensure compliance with NbC standards and policies.
• Promote NbC culture and brand values to guests and team members.

Skills

Guest-facing experience

Leadership

Coaching

Training teammates

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes in Murfreesboro, TN is seeking a Shift Leader to work with the Assistant Manager and team to ensure exceptional guest experiences, bakery quality, and smooth daily operations.

The role focuses on developing team performance, driving sales, and maintaining NbC standards. You will help coach staff, improve productivity, and support promotion opportunities within the growing brand.