Shift Leader: Drive-Thru & Guest Experience

Freddy's Frozen Custard & Steakburgers; Gilmer (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Meal Allowance

Paid Training

Career Growth

Referral Bonuses

Job summary

Schlotzsky’s is hiring a Team Leader to help drive a smooth and efficient shift while ensuring top-quality food and guest service. The role involves supporting both kitchen and cashier duties and maintaining daily checklists for operational excellence.

Experience in leadership is helpful, but not required. The position offers paid training, meal allowance, and opportunities for advancement within a fast-paced team-oriented environment.

Qualifications

• No prior management experience required, but previous leadership responsibilities in any job are a plus.
• Ability to motivate and assist team members to maximize efficiency.
• Strong hospitality mindset and willingness to engage with guests.
• Capable of handling shift challenges with a positive attitude.
• Ability to multitask, stay organized, and support management in daily operations.
• Must be at least 18 years of age.

Responsibilities

• Learn and perform both kitchen and cashier duties to support shift efficiency
• Assist with inventory control, food preparation, and service standards
• Enforce cash control policies and assist with daily checklists
• Lead by example in providing top-tier guest service
• Maintain a clean and organized work environment
• Train and mentor team members to ensure a smooth shift
• Operate and manage Drive-Thru service with confidence

Skills

Leadership

Customer Service

Problem Solving

Multitasking

Work Ethic

18+ Age

Job description

Schlotzsky’s is hiring a Team Leader to help drive a smooth and efficient shift while ensuring top-quality food and guest service. The role involves supporting both kitchen and cashier duties and maintaining daily checklists for operational excellence.

Experience in leadership is helpful, but not required. The position offers paid training, meal allowance, and opportunities for advancement within a fast-paced team-oriented environment.