Shift Leader: Drive-Thru & Team Mentor

Freddy's Frozen Custard & Steakburgers; Lewisville (TX); On-site; USD 34,385,000 - 40,116,000; Full time

Benefits offered by this job

Career Growth

Competitive Pay

Fast-paced environment

Referral Bonuses

Paid Training

Meal Allowance

Positive Culture

Job summary

Schlotzsky’s is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen and cashier departments, enforce cash control policies, and support daily checklists to maintain operational excellence.

Learning and excelling in the Drive-Thru position is an essential part of this role. The position offers competitive pay, opportunities for advancement, and a fast-paced, team-oriented environment where

Qualifications

• Experience: No prior management experience required, but previous leadership responsibilities in any job are a plus.
• Leadership skills: Ability to motivate and assist team members to maximize efficiency.
• Customer service focus: Strong hospitality mindset and willingness to engage with guests.
• Problem-solving ability: Capable of handling shift challenges with a positive attitude.
• Work ethic: Ability to multitask, stay organized, and support management in daily operations.
• Must be at least 18 years of age.

Responsibilities

• Learn and perform both kitchen and cashier duties to support shift efficiency.
• Assist with inventory control, food preparation, and service standards.
• Enforce cash control policies and assist with daily checklists.
• Lead by example in providing top-tier guest service.
• Maintain a clean and organized work environment.
• Train and mentor team members to ensure a smooth shift.
• Operate and manage Drive-Thru service with confidence.

Skills

Leadership

Customer service

Problem-solving

Multitasking

Team training

18+ age

Job description

Schlotzsky’s is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen and cashier departments, enforce cash control policies, and support daily checklists to maintain operational excellence.

Learning and excelling in the Drive-Thru position is an essential part of this role. The position offers competitive pay, opportunities for advancement, and a fast-paced, team-oriented environment where