Shift Leader: Drive Team, Guest Experience & Growth

RaceTrac; Plano (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Career growth

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac in Plano, TX is seeking a hands-on Shift Manager to lead a fast-paced store team and deliver guest-focused service.

You will coach teammates, manage food service, stocking, cash handling, and ensure inventory and cleanliness standards across all shift operations.

This role develops future leaders and offers growth opportunities, with flexible scheduling and a comprehensive benefits package."

Qualifications

• 2–3 years of work experience in retail, restaurant, or food service.
• 1+ years of leadership or supervisory experience.
• Comfort in fast-paced, high-volume guest-focused environments.
• Ability to coach others and follow through on tasks.
• Strong communication and team-building skills.

Responsibilities

• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet guest service, food safety, and cleanliness standards.
• Oversee inventory, vendor check-in, and promotional communications.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Leadership

Team Building

Customer Service

Communication

Education

High School Diploma or GED

Tools

POS system

Job description

RaceTrac in Plano, TX is seeking a hands-on Shift Manager to lead a fast-paced store team and deliver guest-focused service.

You will coach teammates, manage food service, stocking, cash handling, and ensure inventory and cleanliness standards across all shift operations.

This role develops future leaders and offers growth opportunities, with flexible scheduling and a comprehensive benefits package."