Shift Leader — Drive Team Excellence in Fast-Casual Ops

whataburger; Tallahassee (FL); On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedules

Paid Time Off

401(k) match

Health, dental and vision benefits

Disability benefits

Career development opportunities

Scholarship program and education

Meal discounts

Wireless discounts

Tech discounts

Gym discounts

Recognition program

Retirement celebration program

Job summary

Whataburger is seeking a Shift Leader to drive operational excellence on every shift, lead the team, coach new hires, and uphold food safety and quality standards. You'll partner with the Restaurant Manager to sharpen leadership, control costs, and deliver great guest experiences.

Based in your home restaurant, you'll train and motivate Family Members, manage schedules, participate in growth opportunities, and enjoy competitive pay and benefits like health coverage and tuition support.

Qualifications

• Be at least 18 years of age.
• Possess a high school diploma/GED preferred or equivalent experience.
• Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or the ability to successfully obtain and pass the exam during training)

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer.

Job description

Whataburger is seeking a Shift Leader to drive operational excellence on every shift, lead the team, coach new hires, and uphold food safety and quality standards. You'll partner with the Restaurant Manager to sharpen leadership, control costs, and deliver great guest experiences.

Based in your home restaurant, you'll train and motivate Family Members, manage schedules, participate in growth opportunities, and enjoy competitive pay and benefits like health coverage and tuition support.