Shift Leader: Drive Team Excellence & Growth

Whataburger Restaurants; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive weekly pay

401(k) match

Medical, dental and vision benefits

Paid time off

Career development opportunities

Job summary

Whataburger is hiring a Shift Leader to drive operational excellence at the restaurant level. You will lead shift management, coach and develop Family Members, and partner with the Restaurant Manager to keep quality, service, and cleanliness front and center.

You’ll help manage costs, support sales goals, and ensure food safety and safety standards are maintained while building a positive work culture. This role offers growth into leadership further within the Whataburger family.

Qualifications

• Be at least 18 years of age.
• Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or the ability to obtain it during training).

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members — helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer.

Skills

Coaching

Leadership

Customer service

Communication

Multitasking

Education

High school diploma/GED

Job description

Whataburger is hiring a Shift Leader to drive operational excellence at the restaurant level. You will lead shift management, coach and develop Family Members, and partner with the Restaurant Manager to keep quality, service, and cleanliness front and center.

You’ll help manage costs, support sales goals, and ensure food safety and safety standards are maintained while building a positive work culture. This role offers growth into leadership further within the Whataburger family.