Shift Leader: Drive Team Excellence & Customer Service

Pizza Venture of San Antonio - Papa Johns; California (MO); On-site; USD 22,000 - 33,000; Part time

Job summary

Papa John's is seeking a Restaurant Supervisor to oversee shifts and work areas, ensuring high-quality products and customer service. The role involves enforcing company policies and compliance with laws while driving profitability.

The position requires managing team performance, handling cash and inventory, and maintaining a safe, clean workplace. Prior experience with operations and leadership is preferred.

Qualifications

• Cash handling and financial controls.
• Demonstrated history of reliable, consistent employment.

Responsibilities

• Supervise shifts and areas to ensure high-quality products and customer service.
• Ensure compliance with company policies, procedures, programs, and systems; follow all laws.
• Respond promptly to customer concerns and collect feedback to improve operations and brand loyalty.
• Train and coach team to meet standards and deliver excellent service.
• Manage cash, inventory, and assets; maintain a clean, safe, and organized restaurant.

Skills

Cash management skills

Education

High School diploma or GED

Job description

Papa John's is seeking a Restaurant Supervisor to oversee shifts and work areas, ensuring high-quality products and customer service. The role involves enforcing company policies and compliance with laws while driving profitability.

The position requires managing team performance, handling cash and inventory, and maintaining a safe, clean workplace. Prior experience with operations and leadership is preferred.