Shift Leader: Drive Service, Sales & Team Performance

CKE Restaurants, Inc.; California; Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

CKE Restaurants, Inc. is seeking a Shift Leader to support the General Manager or on-duty leader with management duties.

You will work with the Restaurant Management Team to ensure alignment with the restaurant's business plan and verify Crew Persons and Team Leaders perform their roles to meet job expectations. The role emphasizes quality customer service, sales and profit goals, and adherence to company policies.

Qualifikationen

• Two to three years of experience and/or education demonstrating knowledge of restaurant management.
• High School Diploma/GED required.
• Excellent planning and time management skills.
• Team-building, investigative and problem-solving abilities.
• Reliable communication methods and open-door policy.

Aufgaben

• Consistently provide quality product and customer service experience.
• Strive to improve skills and performance of all Crew Persons.
• Support efforts to maximize sales and profits and minimize controllable costs by assisting management and leading shift activities.
• Comply with all Company policies and procedures regarding business and personnel practices.
• Model and encourage Company shared values.
• Demonstrate oral and written communication skills; communicate effectively with various contacts.
• Attend training to stay current on industry trends.
• Participate in company meetings, webinars and conference calls.
• Perform other duties and/or special projects as assigned in response to changing conditions.

Kenntnisse

Leadership

Team building

Time management

Ausbildung

High School Diploma/GED

Jobbeschreibung

CKE Restaurants, Inc. is seeking a Shift Leader to support the General Manager or on-duty leader with management duties.

You will work with the Restaurant Management Team to ensure alignment with the restaurant's business plan and verify Crew Persons and Team Leaders perform their roles to meet job expectations. The role emphasizes quality customer service, sales and profit goals, and adherence to company policies.