Restaurant Shift Leader: Drive Service Excellence

CKE; Anderson (SC); Vor Ort; USD 35.000 - 52.000; Vollzeit

Zusammenfassung

CKE Restaurants, Inc. is seeking a Shift Leader to assist the General Manager or on‑duty supervisor in managing daily operations and supporting the restaurant management team. You will ensure crew members perform their duties, deliver quality product and service, and help meet sales and cost targets.

This role requires solid planning, teamwork, and problem solving. Applicants should have 2–3 years in restaurant management, a HS diploma or GED, reliable transportation, and availability for varied

Qualifikationen

• Must have approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management.
• High School Diploma/General Equivalency Diploma (GED) required.
• Must have excellent planning and time management skills.
• Must have team building skills.
• Must have investigative and problem solving skills.
• Must have ability to troubleshoot cash handling problems.
• Must have reliable personal transportation, a valid driver’s license and proof of insurance.
• Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant’s needs and maintains an open door policy.
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results.

Aufgaben

• Assists in managing daily restaurant operations and supports the Restaurant Management Team to align with the business plan.
• Ensures Crew Persons and Team Leaders perform duties and meet expectations.
• Provides quality product and customer service to deliver total customer satisfaction.
• Supports efforts to maximize sales and profits while minimizing controllable costs.
• Models and reinforces Company values and policies.
• Maintains effective communication with internal and external contacts.
• Participates in training, meetings, and conference calls.

Jobbeschreibung

CKE Restaurants, Inc. is seeking a Shift Leader to assist the General Manager or on‑duty supervisor in managing daily operations and supporting the restaurant management team. You will ensure crew members perform their duties, deliver quality product and service, and help meet sales and cost targets.

This role requires solid planning, teamwork, and problem solving. Applicants should have 2–3 years in restaurant management, a HS diploma or GED, reliable transportation, and availability for varied