Restaurant Shift Lead - Elevate Service & Performance

CKE Restaurants, Inc.; McDonough (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

CKE Restaurants, Inc. is seeking a Shift Leader to assist the General Manager and on-duty leadership in guiding the restaurant management team. The role ensures crew and team leaders perform their duties and align with the business plan to deliver excellent customer satisfaction.

The candidate should have 2–3 years of restaurant management experience, strong planning, communication, and problem-solving skills, and the ability to lift up to 50–75 lbs. related to restaurant operations.

Qualifications

• High School Diploma or GED required.
• 2–3 years of restaurant management experience or relevant education.
• Strong planning and time management skills.
• Team-building and leadership abilities.
• Investigative and problem-solving mindset.
• Cash-handling proficiency and attention to detail.
• Strong communication skills (oral and written).
• Bi-lingual skills a plus; helpful in diverse environments.
• Analytical and organizational capabilities with a drive for process improvements.

Responsibilities

• Assist General Manager/Person In Charge with shift management and operations.
• Ensure crew and team leaders meet job expectations and performance standards.
• Help maximize sales and profits while controlling costs during shifts.
• Model company policies, procedures, and values.
• Communicate effectively with internal and external contacts; attend trainings and meetings.
• Support training and development of crew to improve service quality.

Education

High School Diploma/GED

Job description

CKE Restaurants, Inc. is seeking a Shift Leader to assist the General Manager and on-duty leadership in guiding the restaurant management team. The role ensures crew and team leaders perform their duties and align with the business plan to deliver excellent customer satisfaction.

The candidate should have 2–3 years of restaurant management experience, strong planning, communication, and problem-solving skills, and the ability to lift up to 50–75 lbs. related to restaurant operations.