Shift Leader: Drive Quality, Service & Profitability

Papa John's - VQ Hawaii; Wahiawa (HI); On-site; USD 40,116,000 - 51,577,000; Full time

Job summary

Papa John’s Wahiawa is seeking a reliable Shift Leader to supervise daily restaurant operations, ensure high quality products, and deliver outstanding customer service that supports profitability. You will oversee station performance, cash management, inventory, and scheduling, enforce safety and sanitation standards, and lead a team through busy shifts with clear communication and teamwork.

This role requires a High School diploma and Serv-Safe certification preferred, and prior shift-lead

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to station guidelines and expectations for each station, ensuring quality products and proper portioning.
• Exemplifies core values and maintains a positive, flexible attitude with the team.
• Ensures adequate shift coverage, provides feedback, and maintains product quality, customer service, and costs within standards.

Skills

Cash management

Planning & organization

Effective communication

Education

High School diploma or GED

Job description

Papa John’s Wahiawa is seeking a reliable Shift Leader to supervise daily restaurant operations, ensure high quality products, and deliver outstanding customer service that supports profitability. You will oversee station performance, cash management, inventory, and scheduling, enforce safety and sanitation standards, and lead a team through busy shifts with clear communication and teamwork.

This role requires a High School diploma and Serv-Safe certification preferred, and prior shift-lead