Shift Leader: Drive Guest Experience & Team Growth

Luna Grill; Phoenix, Northern (AZ, KY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Team Tip Pool

Shift Meals

Flexible Scheduling

Recognition & Bonuses

Employee Discounts

Growth Opportunities

Job summary

Luna Grill Avondale is seeking energetic Shift Leaders to guide teams, deliver great guest moments, and keep the restaurant running smoothly on shift. As a hands-on leader, you’ll supervise front-of-house operations, coordinate with the kitchen, mentor team members, and maintain hospitality standards.

Must be 18+, 2+ years leadership, and able to work nights/weekends. We offer a competitive hourly rate with a team tip pool, free shift meals, flexible scheduling, and growth opportunities as we

Qualifications

• 2+ years of restaurant supervisory or leadership role in a high volume or fast casual environment.
• Must be 18 years or older.
• Strong communicator and problem solver.
• Hands-on leader who leads by example.
• Excellent at multitasking, organizing, and coaching under pressure.
• Bilingual in English/Spanish a plus.
• Flexible to work nights, weekends, and holidays.

Responsibilities

• Lead by example while serving guests and supporting your team.
• Act as the person in charge; handle daily operations, guest satisfaction, and team deployment.
• Oversee front-of-house operations, ensuring a clean, efficient, and welcoming environment.
• Deliver exceptional hospitality, resolve guest issues promptly, and make every visit a great experience.
• Coach and motivate team members in real time to uphold Luna Grill’s standards.
• Support with inventory counts, shift recaps, and basic administrative tasks.
• Collaborate with the kitchen team to maintain service flow and food quality.
• Maintain compliance with all safety, sanitation, and labor policies.

Skills

Team leadership

Communication

Multitasking

Problem solving

Bilingual English/Spanish

Flexible scheduling

Job description

Luna Grill Avondale is seeking energetic Shift Leaders to guide teams, deliver great guest moments, and keep the restaurant running smoothly on shift. As a hands-on leader, you’ll supervise front-of-house operations, coordinate with the kitchen, mentor team members, and maintain hospitality standards.

Must be 18+, 2+ years leadership, and able to work nights/weekends. We offer a competitive hourly rate with a team tip pool, free shift meals, flexible scheduling, and growth opportunities as we