Shift Leader: Drive Guest Experience & Restaurant Ops

Arby's, Inc.; Kentucky; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

PTO

Employee Rewards & Recognition Program

Job summary

A leading restaurant franchise is seeking a Shift Manager to oversee operations and ensure outstanding service. Responsibilities include managing team performance, implementing controls, and achieving service goals. Ideal candidates will have leadership skills, the ability to manage costs, and a focus on customer satisfaction. This position requires flexibility in a fast-paced environment and offers opportunities for professional growth.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service, operations, and financial results.

Skills

Leadership

Coaching and Developing others

Emotional Resilience

P&L Management

Operations Management

Managing Food Cost & Labor Cost

Job description

A leading restaurant franchise is seeking a Shift Manager to oversee operations and ensure outstanding service. Responsibilities include managing team performance, implementing controls, and achieving service goals. Ideal candidates will have leadership skills, the ability to manage costs, and a focus on customer satisfaction. This position requires flexibility in a fast-paced environment and offers opportunities for professional growth.