Shift Leader: Develop People & Lead Service

Chick-fil-A; Harvard Park (UT); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Paid training

Tuition assistance

Competitive pay

Health insurance

Sunday closed

Job summary

Chick-fil-A Harvard Park is seeking a Shift Leader who embodies our values, serves others, and leads by example in a high-volume restaurant. You will support senior leadership, coach Team Members, and help ensure daily operations run smoothly.

This role requires initiative, urgency, strong communication, and a commitment to exceptional customer service. You will open/close shifts, count drawers, and foster a positive, fast-paced team environment.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Responsibilities

• Participates operationally in day-to-day activities in a high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Job description

Chick-fil-A Harvard Park is seeking a Shift Leader who embodies our values, serves others, and leads by example in a high-volume restaurant. You will support senior leadership, coach Team Members, and help ensure daily operations run smoothly.

This role requires initiative, urgency, strong communication, and a commitment to exceptional customer service. You will open/close shifts, count drawers, and foster a positive, fast-paced team environment.