FOH Shift Lead — Elevate Guest Experience

Paradies Lagardère; San Antonio (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical benefits

401K program

Paid time off

Discounts on merchandise and dining

Career advance opportunities

Online learning system

Staff recognition programs

Transportation and parking space.

Job summary

Paradies Lagardère is an award‑winning and innovative airport concessionaire seeking passionate individuals for retail and dining roles in a diverse environment. We offer part‑time and full‑time opportunities to immerse you in our award‑winning concepts serving travelers daily.

Shift Leaders ensure guest satisfaction through proper training of employees, adherence to SOPs, and managing tasks such as food preparation, stocking, serving, and cleaning while greeting guests.

Qualifications

• Shift Leaders ensure guest satisfaction through proper training of employees.
• Must follow SOPs and handle food preparation and service tasks.
• Lead each shift by delegating duties and following up with team members.
• Maintain cleanliness and safety procedures.

Responsibilities

• Train staff to ensure guest satisfaction.
• Oversee food preparation, stocking, serving, and cleaning tasks.
• Greet guests and answer questions while upholding SOPs.
• Lead shift by delegating tasks and following up with team members.
• Monitor food safety, temperatures, and sanitation standards.

Skills

Leadership

Guest service

Food preparation

SOP adherence

Communication

Job description

Paradies Lagardère is an award‑winning and innovative airport concessionaire seeking passionate individuals for retail and dining roles in a diverse environment. We offer part‑time and full‑time opportunities to immerse you in our award‑winning concepts serving travelers daily.

Shift Leaders ensure guest satisfaction through proper training of employees, adherence to SOPs, and managing tasks such as food preparation, stocking, serving, and cleaning while greeting guests.