Shift Leader: Customer & Operations Champion

Express Wash Operations LLC; Gainesville (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

Take 5 Car Wash in Gainesville, FL seeks a hands-on shift lead to manage customer engagement and safe vehicle processing on site. You will greet customers, explain wash options, promote memberships, and ensure smooth operations while leading the team during your shift.

You must be physically active, able to work outdoors, and demonstrate a track record of leadership. Join a fast-paced environment where quality and service drive growth.

Qualifications

• Leadership experience is a plus.
• Physically active and comfortable working outdoors.
• Strong communication and customer service skills.

Responsibilities

• Greet customers and provide a positive, friendly experience.
• Answer questions about services and memberships clearly.
• Promote memberships to drive engagement and sales.
• Direct vehicles into wash tunnel with proper positioning.
• Prepare vehicles for washing and remove obstacles as needed.
• Monitor equipment and report malfunctions.
• Enforce safety protocols to protect customers and staff.
• Lead shifts and delegate tasks to ensure smooth operations.
• Inspect vehicles for quality and uphold Sparkle Assurance.

Skills

Customer engagement

Team leadership

Safety awareness

Operations coordination

Job description

Take 5 Car Wash in Gainesville, FL seeks a hands-on shift lead to manage customer engagement and safe vehicle processing on site. You will greet customers, explain wash options, promote memberships, and ensure smooth operations while leading the team during your shift.

You must be physically active, able to work outdoors, and demonstrate a track record of leadership. Join a fast-paced environment where quality and service drive growth.