Shift Leader: Customer-First Pizza Service

Pizza Hut; Pittsfield (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

Pizza Hut in Pittsfield, MA is seeking a Shift Leader to oversee daily operations, train team members, and ensure best-in-class customer service on every shift. You will work under the Restaurant General Manager to execute brand standards, manage inventory, and maintain a positive restaurant culture.

Ideal candidates will have ServSafe certification, strong leadership, and reliable transportation. This role requires commitment to safety, teamwork, and delivering fast, friendly service in a busy

Qualifications

• ServSafe Certified or willingness to obtain certification.
• Ability to train and lead a team during shifts.
• Strong communication with staff and customers.
• Demonstrated reliability and punctuality.

Responsibilities

• Run daily shifts and manage team workload to ensure smooth operation.
• Maintain clean, safe restaurant environment and ensure health standards.
• Assist with inventory orders and shift scheduling.
• Provide excellent customer service and resolve issues promptly.

Skills

Customer focus

Leadership

Team training

Communication

Tools

Microsoft Office

Job description

Pizza Hut in Pittsfield, MA is seeking a Shift Leader to oversee daily operations, train team members, and ensure best-in-class customer service on every shift. You will work under the Restaurant General Manager to execute brand standards, manage inventory, and maintain a positive restaurant culture.

Ideal candidates will have ServSafe certification, strong leadership, and reliable transportation. This role requires commitment to safety, teamwork, and delivering fast, friendly service in a busy