Shift Leader: Team Coach for Fast, Friendly Service

Pizza Hut; Rochester (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Pizza Hut is seeking a Shift Leader to report to the Restaurant General Manager. Lead a team to run successful shifts, train staff to Pizza Hut and Tasty Hut, LLC standards, and ensure customer satisfaction.

Responsibilities include inventory oversight, scheduling, and maintaining brand standards while delivering fast, friendly service. Must uphold health and safety regulations and possess ServSafe certification.

Qualifications

• Experience leading a team in a fast-food setting is preferred.
• Certified in ServSafe or equivalent food-safety program.
• Ability to train staff and enforce Brand standards.

Responsibilities

• Take ownership of restaurant and team during shifts.
• Train team members to Pizza Hut and Tasty Hut, LLC standards.
• Lead inventory counts, orders, and scheduling processes.
• Resolve customer complaints promptly and with care.
• Maintain a clean, safe, and welcoming dining area.

Skills

Team Leadership

Customer Service

Training

Food Safety

Inventory Management

Cash Handling

Communication

Education

ServSafe Certification

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut is seeking a Shift Leader to report to the Restaurant General Manager. Lead a team to run successful shifts, train staff to Pizza Hut and Tasty Hut, LLC standards, and ensure customer satisfaction.

Responsibilities include inventory oversight, scheduling, and maintaining brand standards while delivering fast, friendly service. Must uphold health and safety regulations and possess ServSafe certification.