Shift Leader — Customer Experience & Store Operations

CVS Health; Carmel (IN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision coverage

Paid time off

Job summary

CVS Health in Carmel, IN is seeking a Shift Supervisor to support the Store Management team. You will guide store staff, ensure opening/closing procedures, and drive customer service excellence while building loyalty to CVS/pharmacy.

This full-time role requires deductive reasoning, strong communication and supervision skills, and flexibility to work early mornings, overnights and weekends. The position offers a comprehensive benefits package and competitive pay in the CVS benefits framework.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Flexible schedule including early morning, overnight and weekend shifts.

Responsibilities

• Assist customers with questions, problems and complaints.
• Supervise store staff and coordinate activities.
• Merchandise and stock shelves; reset departments as needed.
• Communicate information between store management and crews.
• Maintain customer/patient confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School Diploma or Equivalent

Job description

CVS Health in Carmel, IN is seeking a Shift Supervisor to support the Store Management team. You will guide store staff, ensure opening/closing procedures, and drive customer service excellence while building loyalty to CVS/pharmacy.

This full-time role requires deductive reasoning, strong communication and supervision skills, and flexibility to work early mornings, overnights and weekends. The position offers a comprehensive benefits package and competitive pay in the CVS benefits framework.