Shift Supervisor – Lead Store Ops & Customer Experience

CVS Health; Pelham (AL); On-site; USD 45,847,000 - 65,904,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support store management, drive store execution, and foster excellent customer service at the CVS/pharmacy location. You will lead staff in the absence of a manager and ensure smooth operations at opening/closing times.

The role requires strong communication, supervisory experience, and the ability to work varied shifts, including early mornings, overnights, and weekends. Comprehensive benefits apply for full-time team members.

Qualifications

• Must have deductive reasoning and analytical skills.
• Strong computer skills and ability to use store systems.
• Excellent communication and supervision abilities.
• Flexibility to work early mornings, overnights, weekends; overtime as needed.

Responsibilities

• Support store management in driving execution and performance.
• Lead store staff in absence of manager or Operations Supervisor.
• Ensure opening and closing procedures are completed.
• Assist customers and resolve issues following policy.
• Maintain merchandise presentation and stock levels.
• Promote CVS customer service culture and confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Overtime readiness

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support store management, drive store execution, and foster excellent customer service at the CVS/pharmacy location. You will lead staff in the absence of a manager and ensure smooth operations at opening/closing times.

The role requires strong communication, supervisory experience, and the ability to work varied shifts, including early mornings, overnights, and weekends. Comprehensive benefits apply for full-time team members.