Shift Leader - Customer Experience & Bakery Ops

FRONT RANGE HOLDINGS; Columbus (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Great American Cookies in Columbus, GA is seeking a Shift Leader to guide daily store operations, lead staff on the shift, and deliver exceptional guest experiences. You'll manage opening/closing, cash handling, and decorating responsibilities while upholding the brand standards and driving sales.

The ideal candidate has 1–2 years in retail/food service management with strong customer service and teamwork skills.

Qualifications

• 1-2 years of retail and/or food service management.
• 1-2 years of customer service.
• 1-2 years of cake decorating.

Responsibilities

• Oversee all aspects of daily operations including opening and closing the store.
• Serve guests and create an exciting experience.
• Operate a register and ensure accountability of money.
• Decorate cookies and cakes with templates.
• Ensure cleanliness of the store and preparation areas.
• Follow company standards and policies.
• Meet store operations and customer service objectives.

Skills

Customer service

Verbal communication

Multi-tasking

Attention to detail

Team player

Retail management

Cake decorating

Job description

Great American Cookies in Columbus, GA is seeking a Shift Leader to guide daily store operations, lead staff on the shift, and deliver exceptional guest experiences. You'll manage opening/closing, cash handling, and decorating responsibilities while upholding the brand standards and driving sales.

The ideal candidate has 1–2 years in retail/food service management with strong customer service and teamwork skills.