Shift Leader - Customer-Driven Team Builder

Papa John's International , Inc.; Goodyear, Northern (AZ, KY); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Papa John's International, Inc. in Goodyear, AZ is seeking a Shift Leader or Supervisor to drive customer service excellence and team performance. You will lead a team, train staff, ensure safety and cleanliness, and help sustain Papa John's leadership in the market.

This role emphasizes promoting quality standards, teamwork, and internal growth, with the company noted for promoting from within (89% of promotions). Join to help elevate store performance and customer satisfaction.

Qualifications

• Must be 18+ and able to read, write, and speak English.
• Excellent customer service abilities.
• Ability to lead a team with minimal supervision.
• Willingness to train others and promote quality standards.

Responsibilities

• Execute cash management duties with POS and Shift Reports.
• Help manage inventory levels to reduce loss using company systems.
• Manage assets and keep the restaurant clean, safe, and organized.
• Follow safety and security standards at all times.
• Lead a team with no supervision and foster teamwork, energy, and fun.
• Train and communicate quality standards to team members.
• Respond promptly and professionally to customer concerns or issues.
• Perform the job duties of all positions in the restaurant.

Skills

Motivated

Great people skills

Team-builder

Customer service focus

Profitability improvement

Job description

Papa John's International, Inc. in Goodyear, AZ is seeking a Shift Leader or Supervisor to drive customer service excellence and team performance. You will lead a team, train staff, ensure safety and cleanliness, and help sustain Papa John's leadership in the market.

This role emphasizes promoting quality standards, teamwork, and internal growth, with the company noted for promoting from within (89% of promotions). Join to help elevate store performance and customer satisfaction.