Coffeehouse Shift Supervisor - Lead Craft & Community

Starbucks Corp.; Portage (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Starbucks Corp. in Portage, MI is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and maintain a welcoming store environment for the community.

This role requires strong customer service, team leadership, and the ability to train and coach partners. Flexibility with early mornings, evenings, weekends, and holidays is essential to support store needs.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Six months of experience delegating tasks to other employees and coordinating two or more employees.

Responsibilities

• Direct the work of others to ensure quality beverages and food while following store policies and safety.
• Provide exceptional customer service and maintain a welcoming environment.
• Support training and development of partners to meet store goals.
• Collaborate with team to fulfill customer requests efficiently.

Skills

Customer service experience

Flexibility

Team leadership

Communication skills

Retail environment knowledge

Attendance & punctuality

Job description

Starbucks Corp. in Portage, MI is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and maintain a welcoming store environment for the community.

This role requires strong customer service, team leadership, and the ability to train and coach partners. Flexibility with early mornings, evenings, weekends, and holidays is essential to support store needs.