Shift Leader: Craft Coffee & Customer Experience

Starbucks Corp.; Winston-Salem (NC); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

401(k) matching program

Tuition assistance

Paid vacation

Discounted stock program

Dental insurance

Job summary

Starbucks Coffee Company in Winston-Salem, NC is seeking a Shift Supervisor to lead our bar and cafe team with craft and heart, ensuring a welcoming space for customers and community. You will coach partners, uphold quality beverages and food, and model store safety and cash procedures throughout each shift.

This role rewards leadership, teamwork, and customer focus, with benefits including comprehensive health coverage, tuition assistance, and a path for growth within a global coffee company.

Qualifications

• Six months of customer-facing experience required.
• Experience delegating tasks to two or more employees preferred.
• Ability to direct work and coach others to standard recipes and procedures.
• Strong oral communication and interpersonal skills required.

Responsibilities

• Prepare and coach the preparation of beverages and foods to standard recipes or customizations.
• Direct the work of others and coordinate tasks of the team during shifts.
• Maintain store policies, cash handling, safety, and security during shifts.

Skills

Direct team leadership

Customer service

Effective communication

Team collaboration

Training/coaching

Problem solving

Attendance & punctuality

Knowledge of retail environment

Job description

Starbucks Coffee Company in Winston-Salem, NC is seeking a Shift Supervisor to lead our bar and cafe team with craft and heart, ensuring a welcoming space for customers and community. You will coach partners, uphold quality beverages and food, and model store safety and cash procedures throughout each shift.

This role rewards leadership, teamwork, and customer focus, with benefits including comprehensive health coverage, tuition assistance, and a path for growth within a global coffee company.