Shift Leader: Coffee, Community & Growth Path

Starbucks; Worcester (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Healthcare benefits

Paid vacation and parental leave

Job summary

Starbucks Coffee Company in Worcester, MA is seeking a Shift Manager to lead daily store operations, coach a diverse team, and ensure exceptional guest experiences. You will manage shift execution, uphold company standards, and mentor partners on service excellence and efficiency.

The role emphasizes hands-on leadership, training, and driving sales while maintaining store cleanliness and safety. A strong focus on teamwork and community involvement is expected.

Qualifications

• Minimum 1 year in retail/service management.
• Experience supervising others and building teams.
• Strong organizational and problem-solving skills.

Skills

Retail management

Team leadership

Customer service

Sales mindset

Job description

Starbucks Coffee Company in Worcester, MA is seeking a Shift Manager to lead daily store operations, coach a diverse team, and ensure exceptional guest experiences. You will manage shift execution, uphold company standards, and mentor partners on service excellence and efficiency.

The role emphasizes hands-on leadership, training, and driving sales while maintaining store cleanliness and safety. A strong focus on teamwork and community involvement is expected.