Shift Leader: Craft Coffee, Lead & Delight Guests

Starbucks Corp.; Santa Rosa (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Paid vacation

Parental leave

Sick time

Holidays

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and food while delivering a welcoming experience for customers and the community.

You will coach team members, manage tasks, handle cash, and uphold safety and brand standards across shifts, including early mornings and weekends. Strong communication and teamwork are essential for success in this role.

Qualifications

• Excellent customer service and communication skills.
• Ability to lead and coach a team during shifts.
• Experience with cash handling and store safety protocols.
• Experience preparing beverages and food to standard recipes.
• Ability to work flexible hours including mornings, evenings, weekends, holidays.

Responsibilities

• Lead shift operations with craft and heart.
• Ensure quality beverages and food products.
• Coach and delegate tasks to team members.
• Maintain store safety and security.
• Uphold store policies and brand standards.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Effective communication

Retail environment knowledge

Flexibility in schedule

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and food while delivering a welcoming experience for customers and the community.

You will coach team members, manage tasks, handle cash, and uphold safety and brand standards across shifts, including early mornings and weekends. Strong communication and teamwork are essential for success in this role.