Shift Leader: Craft Coffee & Community Impact

Starbucks Corp.; West Palm Beach (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will guide a team to deliver quality beverages and food while upholding store policies and safety standards.

The role requires flexible hours and prior customer-facing experience; you will coach others, manage tasks, and contribute to a positive partner and guest experience across shifts.

Qualifications

• Attendance and punctuality required, with or without accommodation.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Adhere to store policies and standards, cash handling, safety and security.
• Minimum 6 months experience in customer-facing roles.
• Prepare beverages/food per recipes or customize per customer.
• At least 6 months experience delegating tasks to others.

Responsibilities

• Direct and coach shift team to ensure smooth operations.
• Maintain quality beverages and food per standards.
• Ensure cash handling and store safety procedures are followed.
• Provide excellent customer service and respond to requests.
• Foster a welcoming environment for customers and partners.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will guide a team to deliver quality beverages and food while upholding store policies and safety standards.

The role requires flexible hours and prior customer-facing experience; you will coach others, manage tasks, and contribute to a positive partner and guest experience across shifts.