Shift Supervisor: Craft Coffee Leader & Community Builder

Starbucks Corp.; Mount Prospect (IL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition coverage through STARBUCKS SCH

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain quality beverages and food, handle cash, and uphold store policies while delivering excellent customer service.

This role emphasizes teamwork, strong communication, and the ability to adapt to flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• At least six months delegating tasks to other employees.
• Experience preparing beverages/food to standard recipes or customized for customers.

Responsibilities

• Direct the work of others and coordinate shifts.
• Maintain quality beverages and food products and ensure store safety.
• Provide excellent customer service and effective communication.

Skills

Customer service

Team leadership

Communication

Cash handling

Store operations knowledge

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain quality beverages and food, handle cash, and uphold store policies while delivering excellent customer service.

This role emphasizes teamwork, strong communication, and the ability to adapt to flexible hours including mornings, evenings, weekends, and holidays.