Shift Leader: Craft Coffee & Community Impact

Starbucks; Saint Paul (MN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Job summary

Starbucks is seeking a shift supervisor to lead a welcoming community space, ensuring quality beverages and foods while coaching a team. You’ll manage shift tasks, uphold safety and policies, and drive guest satisfaction on a fast-paced floor.

Ideal candidates bring customer service experience, the ability to direct others on shift, and strong communication within a retail environment. A flexible schedule is expected.

Qualifications

• Direct the work of others on shift and coach teammates.
• Excellent verbal communication for customers and colleagues.
• Knowledge of retail store operations and standards.
• Able to work well in a team and build relationships.
• Strong interpersonal skills for teamwork and guest interactions.
• Customer service experience and problem solving on the floor.

Responsibilities

• Lead daily shift operations to deliver quality beverages and food.
• Coach and delegate tasks to team members to meet service goals.
• Maintain attendance, punctuality, and flexible scheduling per policy.
• Uphold store safety, cash handling, and quality standards.

Skills

Direct the work of others

Effective oral communication

Retail environment knowledge

Team collaboration

Relationship building

Customer service

Interpersonal skills

Job description

Starbucks is seeking a shift supervisor to lead a welcoming community space, ensuring quality beverages and foods while coaching a team. You’ll manage shift tasks, uphold safety and policies, and drive guest satisfaction on a fast-paced floor.

Ideal candidates bring customer service experience, the ability to direct others on shift, and strong communication within a retail environment. A flexible schedule is expected.