Shift Lead: Mentor a Coffee Team & Elevate Guest Experience

Starbucks Corp.; Worcester (MA); On-site; USD 44,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Paid parental leave

401(k) with company match

Starbucks tuition coverage

Job summary

Starbucks Coffee Company in Worcester, MA is seeking a Shift Manager to lead a team, deliver exceptional guest experiences, and oversee daily store operations.

You will mentor partners, manage opening/closing routines, and drive sales while upholding company standards and community presence. This role offers growth opportunities, comprehensive benefits, and a path within the Starbucks system.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment.

Skills

Retail management experience

Team supervision

Coaching

Interpersonal skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks Coffee Company in Worcester, MA is seeking a Shift Manager to lead a team, deliver exceptional guest experiences, and oversee daily store operations.

You will mentor partners, manage opening/closing routines, and drive sales while upholding company standards and community presence. This role offers growth opportunities, comprehensive benefits, and a path within the Starbucks system.