Shift Leader: Coaching & Restaurant Ops

churchs; Memphis (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Church's Chicken in Memphis, TN is seeking a Restaurant Leader to coach and develop Team Members on shift, ensuring an outstanding customer experience. The role ensures compliance with Cajun Operating Company policies and procedures and supports daily operations with strong service and quality standards.

The role involves supervising opening/closing tasks, maintaining safety, and driving consistent product preparation and service. A strong emphasis on teamwork and ethical leadership is required.

Qualifications

• High school diploma or GED preferred.
• ServSafe food safety training is highly recommended.
• Must be at least 18 years old.

Responsibilities

• Monitors prompt, friendly, courteous customer service.
• Ensures menu items are prepared and served to standard procedures.
• Oversees task assignments and activities on shift.
• Assists team members to prepare quality products and maintain cleanliness.
• Enforces safety and security policies and procedures.
• Performs opening and closing duties per Shift Awareness Checklists.
• Follows proper cash handling and POS procedures.
• Completes required shift paperwork accurately.

Education

High school diploma or GED

Tools

POS system

Job description

Church's Chicken in Memphis, TN is seeking a Restaurant Leader to coach and develop Team Members on shift, ensuring an outstanding customer experience. The role ensures compliance with Cajun Operating Company policies and procedures and supports daily operations with strong service and quality standards.

The role involves supervising opening/closing tasks, maintaining safety, and driving consistent product preparation and service. A strong emphasis on teamwork and ethical leadership is required.