Shift Leader: Bakery Night & Day, Flexible Hours, Free Cookies

Insomnia Cookies; Tuscaloosa (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part‑time work schedules

Excellent training & mentorship

Job stability with a rapidly growing &

Achievable growth/promotion

Fun, exciting team environment

Free cookies with every shift

Job summary

Insomnia Cookies is seeking a Shift Leader for our University of Alabama location, 1130 University Blvd, Tuscaloosa, AL 35401. Lead a friendly cookie crew, ensure food safety, and deliver great guest experiences throughout each shift.

You will manage operations, supervise team members, and coordinate baking, cash handling, and customer service. This role offers part-time schedules in a fast-growing, fun environment with opportunities for growth.

Qualifications

• At least 1 year of customer service experience.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide excellent customer service and quality products to guests in our bakery.
• Support store leadership by maintaining operations during shifts and coaching team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

POS systems

Communication skills

Time management

People skills

Leadership

Physical strength

Eligibility to work in US

Job description

Insomnia Cookies is seeking a Shift Leader for our University of Alabama location, 1130 University Blvd, Tuscaloosa, AL 35401. Lead a friendly cookie crew, ensure food safety, and deliver great guest experiences throughout each shift.

You will manage operations, supervise team members, and coordinate baking, cash handling, and customer service. This role offers part-time schedules in a fast-growing, fun environment with opportunities for growth.