Shift Leader - Arbys

Goose Creek Distribution Inc; Milford (DE); On-site; USD 18,000 - 25,000; Full time

Job summary

Goose Creek Distribution Inc in Milford, DE is seeking a Shift Leader to support the Management Team, train hourly team members, and help meet performance goals.

You will supervise daily tasks, coach staff, ensure customer satisfaction, uphold safety and quality standards, and maintain restaurant operations. This role requires flexibility and a focus on profitability and compliance with policies.

Responsibilities

• Respond to customer complaints or inquiries while maintaining a pleasant experience.
• Ensure orders meet and exceed customers' satisfaction.
• Assist with supervising day-to-day task assignment and performance of team members.
• Assist with training and coaching of team members.
• Plan, prepare and coordinate daily assignments and activities of team members.
• Adhere to all city, county, and state regulations and safety policies.

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Position Summary

The Shift Leader is responsible for supporting the Management Team. He or she is also responsible to meet and/or exceed performance goals according to corporate objectives. These objectives include developing and training hourly team members.

Essential Duties and Responsibilities

• Ensures a pleasant experience for all customers, responds to customer complaints or inquiries.
• Ensures orders meet and exceed customers' satisfaction.
• Assists with supervising the day-to-day task assignment and performance of team members.
• Assists with the management of all matters relating to team members - training and coaching.
• Assists with planning, preparing and coordinating daily assignments and activities of team members.
• Adheres to all city, county, and state regulations.
• Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.
• Ensures standards on food preparation and handling.
• Completes daily paperwork and other reports.
• Prepares daily deposits.
• Conducts periodic inventories.
• Maintains a clean restaurant at all times.
• Ensures profitability.
• All situations must be avoided that may create a conflict of interest including outside employment in a similar business.
• All duties must be performed in a manner that is free from unlawful harassment.
• The Shift Leader will be able and willing to perform all duties of a typical restaurant team member.

This position is currently accepting applications.