Shift Leader - Arbys

Goose Creek Distribution Inc; Lewes (DE); On-site; USD 19,000 - 25,000; Full time

Job summary

Goose Creek Distribution Inc in Lewes, DE is seeking a Shift Leader to support the Management Team and help meet performance goals while developing hourly team members.

You will supervise daily tasks, assist with training, ensure customer satisfaction, maintain safety and quality standards, handle deposits, and keep the restaurant clean and compliant with regulations. The position is now accepting applications.

Qualifications

• Experience supervising restaurant staff and coordinating shift activities.
• Ability to train hourly team members and meet performance goals.
• Familiarity with safety, quality, and food handling procedures.

Responsibilities

• Ensure a pleasant customer experience and address complaints.
• Oversee order accuracy and customer satisfaction.
• Supervise daily tasks and performance of team members.
• Coach and train staff; schedule daily assignments.
• Adhere to safety, security, and store policies.
• Prepare deposits and complete daily paperwork.
• Maintain cleanliness and profitability; manage inventories.
• Avoid conflicts of interest and ensure harassment-free environment.
• Perform duties of a restaurant team member when needed.

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Position Summary

The Shift Leader is responsible for supporting the Management Team. He or she is also responsible to meet and/or exceed performance goals according to corporate objectives. These objectives include developing and training hourly team members.

Essential Duties and Responsibilities

• Ensures a pleasant experience for all customers, responds to customer complaints or inquiries.
• Ensures orders meet and exceed customers' satisfaction.
• Assists with supervising the day-to-day task assignment and performance of team members.
• Assists with the management of all matters relating to team members - training and coaching.
• Assists with planning, preparing and coordinating daily assignments and activities of team members.
• Adheres to all city, county, and state regulations.
• Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.
• Ensures standards on food preparation and handling.
• Completes daily paperwork and other reports.
• Prepares daily deposits.
• Conducts periodic inventories.
• Maintains a clean restaurant at all times.
• Ensures profitability.
• All situations must be avoided that may create a conflict of interest including outside employment in a similar business.
• All duties must be performed in a manner that is free from unlawful harassment.
• The Shift Leader will be able and willing to perform all duties of a typical restaurant team member.

This position is currently accepting applications.