Shift Leader

Ontario Trillium Foundation; West Sand Lake (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Dunkin' | IVO Garcia is hiring a Shift Leader to guide Crew Members during shifts, ensuring Brand standards are met and guests receive a friendly experience.

The Shift Leader will assign tasks, coach for performance, and celebrate successes while giving timely feedback to improve service and efficiency.

Qualifications

• Coaches Crew Members to uphold Brand standards.
• Motivates team and provides timely feedback during shifts.

Responsibilities

• Coach Crew Members throughout shift to meet standards.
• Set goals and assign tasks to team members.
• Motivate and recognize performance to deliver great guest experiences.

Skills

Coaching

Leadership

Guest experience

Team motivation

Job description

Dunkin' | IVO Garcia is now hiring Shift Leaders!

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.