Shift Leader

Ontario Trillium Foundation; Severna Park (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin Donuts franchisee in Maryland is seeking a Shift Leader to coach Crew Members, uphold brand standards, and deliver a friendly guest experience. You will guide team members to perform duties with efficiency and courtesy, ensuring guests leave satisfied.

You will set goals, assign tasks, motivate the team, and provide timely feedback to celebrate successes and drive performance throughout each shift.

Responsibilities

• Coach Crew Members to execute Brand standards and deliver a great and friendly guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.