Shift Leader

Ontario Trillium Foundation; City of Troy (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Dunkin' is seeking a Shift Leader in Troy, NY to support and coach Crew Members, ensuring operational excellence and a friendly guest experience. As a Shift Leader, you will set goals, assign tasks, and motivate your team while celebrating their achievements.

The ideal candidate should be enthusiastic, hardworking, and committed to fostering a positive work environment. You will play a crucial role in maintaining Dunkin's high standards of service and contributing to the success of the franchise.

Qualifications

• Ability to coach Crew Members and execute operational standards.
• Strong communication skills to motivate and provide feedback.

Responsibilities

• Coach Crew Members to execute Brand standards.
• Set goals and provide job assignments.
• Motivate and celebrate successes.

Job description

Dunkin' | IVO Garcia is now hiring Shift Leaders!

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.