Shift Leader

Ontario Trillium Foundation; Santa Ana (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Dunkin Donuts franchisee in California is seeking a Shift Leader to coach Crew Members during shifts and ensure operational Brand standards are met while delivering a great and friendly guest experience.

The role involves setting goals, assigning tasks, motivating the team, and celebrating successes with timely feedback to maintain high performance and guest satisfaction.

Responsibilities

• Coach Crew Members throughout their shift to execute Brand standards and deliver a great, friendly guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.